We stand behind our products with a money back guarantee. If you are unhappy with our product for any reason or your results with it, you can apply to return a bottle for a FULL REFUND We do ask that you tell us the reason for your dissatisfaction, however, so we can better serve other customers and hopefully you again in future. If you are seeking to return a bottle for a refund, please complete and send us back the refund request form that is on this site, and the return will be authorized and the money will be credited back to the account from which you originally paid. It may take up to 3-5 working days for the bank to recognize the credit on your end and for your account to reflect the credit.
We do ask that you cover return shipping costs for bottles sent back to us. Returned bottles are discarded or their contents are used for research purposes, since we only sell new sealed bottles.
(The refund application form asks for your date of purchase, what you paid, number and expiration date of the credit card to which refund should go to and why you are requesting a refund)